Privacy Policy
Effective date: October 12, 2026
Reignite Creative (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By submitting a request or using our services, you agree to the practices described here.
Information We Collect
Information you provide directly
- Your name
- Your business name
- Your email address
- Your phone number (if you provide one)
- Your Google Business Profile page link (if you provide one)
- Messages or details you share about your business and needs
Information collected automatically
- Device type (mobile or desktop)
- Browser type and version
- Pages you visit and approximate location
- The website or search that referred you to us
How We Use Your Information
We use your information to:
- Respond to your website review request or inquiry
- Provide, maintain, and improve our services
- Send updates and follow-up messages about your request
- Send promotional emails about our website services and offers (with your consent)
- Send text messages about your request (with your consent)
Text Message (SMS) Communications
With your consent, we may send text messages to the phone number you provide about your website review request, including updates and follow-up messages.
- Message frequency varies. You will receive messages related to your request and periodic follow-ups.
- Message and data rates may apply. Check with your wireless carrier for details.
- To unsubscribe, reply STOP to any message. You can also reply HELP for help or email us at contact@lc.reignitecreative.com.
- SMS consent is optional. Providing your phone number and agreeing to receive text messages is not a condition of purchasing any service or receiving a website review.
- We do not share your phone number with third parties for their own marketing purposes.
Email Communications
With your consent, we send promotional emails about our website services and offers related to your request. You can unsubscribe from promotional emails at any time using the unsubscribe link in any marketing email. You can also email us at contact@lc.reignitecreative.com to opt out.
How We Share Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as customer relationship management, email, and text messaging tools
- Legal authorities when required by law or to protect our rights and safety
Our service providers are bound by confidentiality obligations and may only use your information to provide services on our behalf.
Your California Privacy Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to know. You can request the categories and specific pieces of personal information we have collected about you, the source, the purpose of collection, and the categories of third parties we have shared it with.
- Right to delete. You can request that we delete your personal information, subject to certain legal exceptions.
- Right to correct. You can request that we correct inaccurate personal information we hold about you.
- Right to opt out of sale or sharing. We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
- Right to non-discrimination. We will not discriminate against you for exercising your privacy rights.
To submit a request, email us at contact@lc.reignitecreative.com. We will verify your identity before processing your request. We will respond within 45 days.
Data Retention
We keep your personal information only as long as needed to provide our services, respond to your requests, and meet legal obligations. You can request deletion at any time by emailing us.
Security
We use reasonable measures to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, email us at contact@lc.reignitecreative.com.
Changes to This Policy
We may update this Privacy Policy. When we make changes, we will update the effective date at the top. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, email us at contact@lc.reignitecreative.com.